Return & Refund Policy

Last updated: October 27, 2026

We want you to love your shirt. This policy explains how returns, exchanges and refunds work for orders placed on teezunia.com.

1. Return window

You may request a return within 30 days of delivery. To be eligible, items must be unworn, unwashed and in the same condition you received them.

2. Damaged, defective or incorrect items

If your item arrives damaged, misprinted, defective, or is not what you ordered, email us at contact@teezunia.com within 30 days of delivery with your order number and a photo of the problem. We will send a free replacement or give you a full refund (including shipping) — your choice. In most cases you do not need to send the item back.

3. Change of mind or wrong size

If you changed your mind or ordered the wrong size, you can return the unworn item within 30 days of delivery. Return shipping for these returns is paid by the customer, and the original shipping fee is not refunded. There is no restocking fee.

4. Exchanges

For a different size or color, contact us within 30 days of delivery. You can return the original item (see section 3) and place a new order, or we can arrange an exchange once the original item is on its way back to us.

5. Items that cannot be returned

• Items that have been worn, washed, altered or damaged after delivery
• Items returned without contacting us first, or more than 30 days after delivery

6. How to start a return

1. Email contact@teezunia.com with your order number, the item(s) and the reason for the return.
2. We reply within one business day with your return instructions and the return address. Please do not send items to our business address; it is not a return center.
3. Pack the item securely and ship it with a tracked service. Send us the tracking number.

7. Refunds

Once your return is received and inspected (or your damaged-item claim is approved), we email you to confirm. Approved refunds are issued to your original payment method within 3 business days. Depending on your bank or card issuer, it may take an additional 5–10 business days for the refund to appear.

8. Late or missing refunds

If you have not received your refund after 10 business days, first check with your bank or card issuer, then contact us and we will send you the refund details.

9. Order cancellation

See our Cancellation & Changes policy.

10. Contact

Teezunia
Operated by: Dao Cong Quyet
Business address: 270 Hillside Ave, Sedona, AZ 86336, United States
Email: contact@teezunia.com
Phone: (928) 555-0104
Support hours: Monday to Friday, 9:00 AM – 5:00 PM (Arizona Time, MST)